Why Book with Krabitrek

Krabitrek are the local Krabi Experts

At Krabitrek, we are all local Krabi residents who have worked in the tour business in Krabi for at least 10 years. We know all the operators, we know the conditions, we visit the tours and attractions regularly, so whenever you ask a question, you can be sure that the answer is accurate. Most other online tour agencies, even if their name includes "Krabi" are not really based in Krabi and their operators do not really have information other than what the operators have told them.

Krabitrek also provide a phone number to call if there is any issue on the day. Feel free to call if the pickup is a bit late or if you have any questions. We guarantee that the person on the other end of the phone speaks good English and will know the answers. No computer switchboards or "Press 2 to speak to a person". 

 

100% Cancellation refund (Including deposit!)

At Krabitrek, if you cancel by 4:00pm the day before a tour, we will refund. The refund is 100% of what you have paid, including any deposit. There are no extra admin charges or deductions. Most other online agencies claim to offer full refunds, but look a bit closer at their Terms and Conditions and you will find that most will not refund your deposit. Having the option to cancel or change means that even if you just have a change of feeling, or perhaps a bit of sunburn, you can easily change your arrangements without losing out on your hard earned money.

 

Fast Response

We work hard to get back to you as fast as possible when you email us. As soon as we receive an enquiry, we check availability and send a paypal invoice for the deposit. Its quick and easy and reliable. As soon as we receive the deposit, we send the booking confirmation with all the details and everything you need to know to get the best out of the trip.

 

We Check Every Tour Ourselves

We go on every tour and activity at least once a year. We update our descriptions and take all our own photos (you may have noticed our photos and tour descriptions on other websites, but we guarantee that they are ours. If you don't believe us, you can easily check on the internet archive Wayback Machine: https://archive.org/web/

 

Reviews

Krabitrek are registered with Tripadvisor meaning you can check our reviews while being sure that they are genuine and independent. We might be wrong, but we have not seen any other Internet Tour agent in Krabi on Tripadvisor. You will see that all the other Tour Agents put reviews on their own web pages, but do you really believe those reviews?